PlayStation, Xbox, Nintendo Switch — hardware failures, overheating, screen damage, and motherboard repairs. Walk in or mail it in from anywhere in the UK.
All repairs come with a 6–12 month warranty. Same-day service available for many jobs when parts are in stock.
Cracked, dead pixel, or flickering displays on Nintendo Switch and Steam Deck. We use genuine screens with full calibration after install.
Component-level board repairs for PS5 GPU failures, Xbox Series X power issues, and chip damage. We handle what most shops can't — with an 85% success rate.
Loose USB-C ports on Steam Deck and Switch, HDMI outputs on PS5 and Xbox. Full signal restoration for 4K gaming.
Deep clean of internal dust, fresh thermal paste on APU chips, fan replacement or testing. Dramatically improves performance and noise levels.
Drop damage, cracked housing, broken hinges, Xbox cooling vents, PlayStation 5 panels. Button repairs using quality replacement parts.
PS5 system crashes, Xbox dashboard errors, Switch eShop issues, Steam Deck SteamOS problems. Factory resets and firmware updates preserving saves where possible.
Where other shops replace entire boards, we repair at chip level using microsoldering and precision equipment.
Most screen, port, and fan repairs done the same day at our Guildford and Bedford stores when parts are in stock.
All console repairs covered by warranty on parts and workmanship. If the same issue returns, we fix it free.
We never wipe data during hardware repairs. We'll inform you upfront if any repair carries a data risk.
64 High St, Guildford GU1 3ES Mon–Fri 9am–6pm · Sat 10am–5pm
Unit 9, Harpur Centre, Horne Ln, MK40 1TJ Mon–Fri 9am–6pm · Sat 10am–5pm
61 High St, Bedford MK40 1RZ Mon–Fri 9am–7pm · Sat 9am–11pm · Sun 10am–4pm
Don’t just take our word for it – hear from the people we’ve helped
Everything you need to know about device repairs.
We repair all major gaming platforms at our Guildford and Bedford stores: PlayStation 5, PlayStation 4, Xbox Series X/S, Xbox One, Nintendo Switch (standard, OLED, and Lite), and Steam Deck. We handle everything from simple port replacements to complex motherboard diagnostics and chip-level repairs.
Screen replacements and port repairs typically take 2–3 hours when parts are available. Disc drive issues usually need 1–2 days. Motherboard-level repairs take 2–5 days for thorough testing and micro-soldering. We recommend booking ahead so we can order your specific parts for faster service.
We never intentionally delete data during hardware repairs. However, certain motherboard repairs may require storage formatting — we always inform you upfront if there’s any risk. We strongly recommend backing up saves to cloud storage (PlayStation Plus, Xbox Cloud, Nintendo Switch Online) before bringing in your console.
Yes — this is one of our most common repairs. For PS5 and Xbox Series consoles, we disassemble and deep clean internal dust buildup, replace dried thermal paste on the APU, and test cooling fan functionality. Nintendo Switch overheating often requires fan replacement or thermal pad renewal. Most cooling repairs take 2–4 hours.
We source genuine manufacturer parts whenever available — for Nintendo Switch screens, PS5 disc drives, and Xbox components. For parts without official availability, we use premium aftermarket alternatives that meet or exceed original specifications. You always approve parts before we proceed.
We don’t repair controllers — and here’s why: the cost of diagnosing and repairing a controller often exceeds buying a new one. Stick drift on a DualSense or Xbox controller typically costs £40–60 in labour and parts, while a new controller costs £50–70. We recommend purchasing a genuine replacement from a reputable retailer.
Yes — we accept mail-in repairs from anywhere in the UK. Package your console securely with padding, include the power cable, and send via tracked insured shipping to any of our store addresses. We recommend insurance cover for high-value consoles like PS5. Most repairs are completed within 3–5 working days for postal customers.
All console repairs include a 6–12 month warranty depending on the repair type and parts used. If the repaired component fails due to our workmanship or a defective part, we’ll fix it again completely free of charge. The warranty doesn’t cover new physical damage, liquid spills after repair, or unrelated issues.
Walk into any of our three stores or book a visit online. Same-day repairs available.